Some of the most asked questions are answered below:
What is the Tour Management Course, and how do I take it?
The course provides a solid grounding in the role of a Tour Manager and the responsibilities associated with escorting groups of tourists. The course can be taken online at your own pace or in a classroom environment over 3 days. The 3 day course is taught by well respected trainers who know the travel business inside and out. It is a step forward to entry into a dynamic industry and a satisfying career that can take you places!
What work opportunities can I get after the course?
On successfully completing the WTT Tour Management course, you will get the opportunity of being recommended for interview by Tour Operators in our network, including Newmarket Holidays, Titan Travel, TravelSphere Holidays and Escorted Tours, Solos Holidays, Riviera Travel, Shearings Holidays and Great Rail Journeys.
Will I get a Certificate?
You will be issued with an industry recognised certificate on completing the course successfully.
Do I need any previous experience or qualifications?
You don’t need any particular experience or qualification to start the course, but a love of travel is always a good start.
What kind of jobs can Tour Managers get?
The variety of work for a Tour Manager is unbelievable, ranging from large, national and international tour operators, to small, specialist tour companies organising package tours and specialist trips, such as sports tours, music tours and educational tours.
How much does a Tour Manager get paid?
Rates vary between companies, location/country visited and type of tour. Pay is usually calculated per day, with rates in the range of £90+ per day. In addition to the daily rate, accommodation, travel expenses, and at least one meal a day are often included. Additionally, tips and commissions can bolster your income.
What’s the best part of being a Tour Manager?
Everything! Each Tour Manager will give you a different answer, but it is a dynamic job that is fun and stimulating. You get to visit lots of different places, meet all kinds of people with lots of stories to tell, laughing and joking with them and watching them enjoy their holiday.
Can I work full time or part time?
Tour Managers are mainly self-employed and can work as much as they like. Some work more than 250 days per year but most can work between 75 – 150 days per year.
I want to escort a tour overseas, do I need to have been there?
No. WTT will teach you how to work as a Tour Manager and how to research any destination so that you can escort your tour successfully anywhere and no-one will know it’s your first time there!
Do I get any free time on tour?
On tour you are “on-call” 24 hours a day. A typical tour day could run from 8:00am to 6:00pm, However you are often expected to join holidaymakers at dinner. It is important to find a way to take some down time away from your group, so your time is usually after this. The key, like for most things, is finding the right balance.
Do I need to be able to speak any foreign languages?
No, but it can obviously be helpful when touring overseas.
What are the responsibilities of a Tour Manager?
As a Tour Manager, you will have lots of responsibilities during the course of a tour. These include welcoming groups of holidaymakers and announcing details of the day’s travel arrangements and stop-over points; checking tickets and other relevant documents; assisting holidaymakers with check-in and settle them into their accommodation; answering questions and dealing with emergencies; and writing reports and maintain records.
What are the expectations of a Tour Manager from the Tour Operator?
Basically, expectations are high – you are the representative of the Tour Operator. You will be expected to handle any situation that arises and ensure a smooth tour from start to finish. Tour Operators may also expect you to sell optional excursions. They will look for you to be professional, courteous, and to get everything done in a timely and accurate manner and, of course, to submit all the required paperwork at the end of the tour.